Then
The web had to be assembled by hand.
Websites, hosting, databases, commerce and customer tools were separate disciplines. Good work meant understanding how the parts connected.
About
The GooRu story
Then
Next
Now
An early influence
“The Codge”
Robert shaped a practical way of seeing difficult problems: look past the surface, find the relationships underneath and make the whole system understandable.
Understand the system before trying to improve it.
That lesson became part of GooRu's method. See the need clearly. Connect the moving parts. Build only what helps the business move forward.
What changed
The underlying model can change. The business should keep its context, decisions, assets and authority.
Begin with what the business needs to accomplish.
Keep the knowledge that makes future work better.
Use the right tools without rebuilding the business around them.